• Provide excellent customer service and support via phone, email, and chat.
• Assist customers in resolving inquiries and issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Continuously update knowledge of products and services to better assist customers.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Proficiency in call center software and tools.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.