Description

• Assist customers with inquiries and provide accurate information regarding products and services.
• Troubleshoot customer issues and provide effective solutions.
• Maintain high levels of customer satisfaction through excellent service.
• Document customer interactions and ensure follow-up where necessary.
• Collaborate with team members to improve customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required; training will be provided.
• Skills and Competencies: Proficiency in English language, strong customer service skills, and familiarity with call center operations.
• Qualities and Traits: Excellent communication skills, patience, and a positive attitude.
• Working Conditions: Must be able to work flexible hours, including evenings and weekends.