Job Title: Customer Service Representative (CSR)

Job Summary:

Assist customers by handling inquiries, resolving concerns, and providing excellent service through calls, chat, or email.

Responsibilities:

• Answer customer queries professionally
• Resolve issues and document interactions
• Follow company policies and quality standards

Qualifications:

• High school graduate or higher
• With or without experience (training provided)
• Good communication and basic computer skills
• Willing to work in shifting schedules