• Provide outstanding customer service and support to clients via phone, email, or chat.
• Resolve customer inquiries and issues efficiently and effectively.
• Document customer interactions and maintain accurate records in the system.
• Collaborate with team members to improve service delivery and performance.
• Stay updated on product and service changes to provide accurate information.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or a related field.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-focused mindset.
• Working Conditions: Fast-paced environment, availability to work flexible hours as needed.