Customer Service Representative

Olympic Village Enterprise Inc. - Cainta

₦135.2K[Monthly]
On-site - Rizal1-3 Yrs ExpDiplomaFull-time
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Job Description

Description

  • Greet customers and assist them in finding the right shoes based on their needs, preferences, and size.
  • Provide detailed information about shoe styles, features, materials, and proper care.
  • Help customers try on shoes and ensure proper fit and comfort.
  • Process sales transactions, returns, and exchanges using the store’s point-of-sale (POS) system.
  • Handle customer inquiries and resolve issues in a professional and timely manner.
  • Maintain an organized and visually appealing display of shoes and accessories.
  • Monitor inventory levels, restock shelves, and report low-stock items to the manager.
  • Assist with promotional activities, such as sales events or loyalty programs.
  • Keep the store clean and organized, including the sales floor, fitting areas, and storage room.
  • Stay updated on new arrivals, sales promotions, and company policies to better assist customers.

Requirements

  • Proven experience in retail or customer service, preferably in a shoe store or similar setting.
  • Strong interpersonal and communication skills to build rapport with customers.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Basic math skills to handle cash transactions
English LanguageCustomer ServiceTeam PlayerSalesforce
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Hector Bonifacio

Admin OfficerOlympic Village Enterprise Inc. - Cainta

Working Location

Cainta,Rizal,Philippines

Posted on 14 January 2025

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