Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

₦677.4K-1.2M[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Annual Appraisal, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, HMO

  • Perks Benefits

    Free Meals, Open Workspace

  • Professional Development

    Job Training

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve issues and complaints in a timely manner.
  • Maintain customer records and update account information.
  • Collaborate with team members to improve service quality.
  • Follow company policies and procedures to ensure customer satisfaction.

Requirements

  • Educational Qualifications: Bachelor’s degree in Business, Communication, or related field.
  • Experience Level: 1-3 years of experience in customer service or call center environments.
  • Skills and Competencies: Proficiency in English, strong problem-solving skills, ability to work in a team, and experience with sales pipeline management.
  • Working Conditions: Fast-paced call center environment with potential overtime and shift work.
  • Qualities and Traits: Strong work ethic, patience, empathy, and exceptional communication skills.
English LanguageCustomer ServiceProblem SolvingTeam PlayerSales PipelineCall CentreStrong Work Ethic
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Elizabeth Agapito

HR ManagerMetacom Business Process Outsourcing Solution Inc.

Reply 7 Times Today

Working Location

3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines

Posted on 08 July 2025

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Metacom Business Process Outsourcing Solution Inc.

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501-1000 Employees

BPO & Call Center

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