Spanish Bilingual Customer Service Representative (CSR)
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Support customers and enhance their experience regarding inquiries or issues related to financial products and services with empathy through various communication channels such as phone, text, chat, video chat, and other means in a fast-paced, high-volume environment.
- Engage with the customer service team and execute moderately complex customer support tasks.
- Mitigate risks by adhering to all policies and procedures and staying informed about any updates to them.
- Promote digital services such as online delivery of statements and other documents, eSign paperwork, and any other digital opportunities as required.
- Receive guidance from the customer service supervisor and escalate non-routine inquiries.
Requirements
- At least 6 months of BPO voice experience
- Conversational to fluent in Spanish (language proficiency is essential!)
- Completed at least 2 years of college with no failing subjects
Rachel Paglinawan
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
Active today
Working Location
Taguig. Taguig, Metro Manila, Philippines
Posted on 28 August 2025
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