Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide excellent customer support via phone, email, and chat.
- Resolve inquiries and complaints efficiently and effectively.
- Maintain a positive, empathetic attitude towards customers.
- Document interactions and feedback in the company database.
- Collaborate with team members to improve service processes.
- Meet performance metrics and contribute to team goals.
Requirements
- Educational Qualifications: Bachelor’s degree in Business, Communications, or a related field.
- Experience Level: Fresh graduates or students are encouraged to apply.
- Skills and Competencies: Proficiency in English language, strong understanding of the sales pipeline, excellent problem-solving abilities.
- Working Conditions: Office environment, standard working hours, potential for remote work.
- Qualities and Traits: Strong communication skills, patience, empathy, and a proactive attitude.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Active today
Working Location
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 08 September 2025
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501-1000 Employees
BPO & Call Center
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