Client Profile: A leading Indian multinational BPO company that provide services in Information technology and business consulting for over 44 years in the industry.

Position: Customer Service Representative

Industry: BPO Company

Salary: Php20,000 – Php30,000

Location: BGC Taguig, City | Clark Pampanga | Alabang, Muntinlupa

Schedule: Shifting Schedule

Work Set up: Work on site

Benefits:

• Government mandated Benefits
• HMO
• 13^th month pay
• Sick Leave Credits
• Vacation Leave Credits

Requirements:

• Bachelor’s Degree Holder
• Open for Undergraduates
• At least 1 year of work experience as Customer Service Representative in BPO industry
• Willing to work on site
• Amenable to work at shifting schedule

Responsibilities:

• Handling inbound and outbound calls, messages and email
• Assisting customers with product and service inquiries
• Develop and maintain strong relationships with customers and clients
• Managing and resolving escalations by coordinating with teams
• Developing and Maintaining high customer satisfactions

Recruitment Process: Online and Face to Face

• Initial interview
• Final interview
• JOB OFFER