• Assist customers with inquiries related to services
• Provide troubleshooting support and resolve customer issues in a timely manner
• Maintain accurate records of customer interactions and transactions
• Work collaboratively with team members to improve customer satisfaction
• Perform follow-ups to ensure customer issues are resolved

Requirements

• Educational Qualifications: High School Diploma or Bachelor's Degree
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively