• Assist customers in resolving issues and inquiries via phone, email, or chat.
• Provide information about products and services to enhance customer satisfaction.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with team members to improve processes and efficiency.
• Stay up-to-date with product knowledge and industry trends.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field is preferred.
• Experience Level: 0–2 years of experience in customer service or related field.
• Skills and Competencies: Excellent communication skills and ability to work under pressure.
• Qualities and Traits: Strong problem-solving abilities and a customer-centric attitude.
• Working Conditions: Ability to work in a fast-paced environment with flexible hours.