• Provide exceptional customer support via phone, email, and chat.
• Assist customers with inquiries regarding products, services, and policies.
• Resolve customer issues efficiently while maintaining a positive experience.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance service quality and department efficiency.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong communication skills, problem-solving abilities, and customer-oriented mindset.
• Qualities and Traits: Patience, adaptability, and a positive attitude.
• Responsibilities and Duties: Ability to handle multiple tasks while maintaining attention to detail.
• Working Conditions: Ability to work in a high-paced environment and manage customer interactions efficiently.