• Handle customer inquiries via phone, email, chat, or social media.
• Provide accurate information about products, services, and company policies.
• Resolve customer concerns, complaints, and issues in a timely and professional manner.
• Process orders, applications, and account updates as needed.
• Document customer interactions and maintain accurate records in the system.
• Follow communication scripts and company guidelines when addressing customer needs.
• Escalate complex issues to supervisors or relevant departments when necessary.

Job Requirements

• HS Graduate or College Graduate
• with or without experience
• strong communication skills