• Assist customers with inquiries and provide accurate information regarding products and services.
• Handle customer complaints and resolve issues in a timely manner.
• Maintain a positive and professional demeanor while engaging with customers.
• Utilize social media platforms like TikTok to promote customer engagement and address queries.
• Document customer interactions and feedback for continuous improvement.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred.
• Experience Level: 0–2 years in customer service or related field.
• Skills and Competencies: Proficient in English language; strong communication and interpersonal skills.
• Skills and Competencies: Experience with social media platforms, particularly TikTok.
• Qualities and Traits: Positive attitude, patience, and customer-oriented mindset.
• Responsibilities and Duties: Ability to follow instructions and company policies effectively.