Description

• Handle customer inquiries and provide accurate information regarding products and services.
• Assist customers with complaints, feedback, and support requests.
• Process orders, returns, and exchanges efficiently and accurately.
• Maintain customer records and documentation in the company database.
• Work collaboratively with team members to enhance the customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent verbal and written communication skills
• Qualities and Traits: Strong problem-solving abilities and a customer-focused attitude
• Working Conditions: Ability to work in a fast-paced environment