Job Responsibilities

• Support customers and ways to improve inquiries or issues from customers

• Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers

• Interact with customer service team and perform moderately complex customer support tasks

• Take ownership of each customer interaction while treating them with respect and responding with empathy

• Work both independently and in a team environment

• Abide by all applicable regulatory and departmental practices and procedures

Job Requirements

• At least 2 years completed in College

• At least 3 years of experience handling clients

• Good English communications skills

• Strong customer orientation skills

Please refer to job description.