Ekani Fabrice Fitness & Wellness agency we are committed to empowering individuals and organizations to achieve their healthiest, happiest lives. Our agency specializes in personalized fitness coaching, holistic wellness programs, and corporate wellness solutions designed to inspire lasting lifestyle change. With a passion for helping people unlock their full potential, we deliver tailored training plans, nutritional guidance, and wellness workshops that fit every client’s unique goals and needs. Whether you’re looking to transform your personal fitness, boost employee well being, or build a culture of health in your community, our team brings expertise, motivation, and unwavering support every step of the way. 

We are seeking a Customer On boarding Specialist to welcome new clients and guide them through their first steps with us. You’ll ensure they understand our programs, feel supported, and have a smooth start to their wellness journey.

Responsibilities:

• Guide new clients through the on boarding process via email or video calls
• Introduce clients to programs, tools, and available resources
• Follow up during the first month to ensure client satisfaction
• Collect feedback to enhance the on boarding experience
• Collaborate with support teams to address client concerns promptly

• 1–3 years of experience in customer service, onboarding, or client success
• Excellent communication and interpersonal skills
• Highly organized with strong attention to detail
• Ability to work independently and manage multiple clients simultaneously
• Comfortable with video conferencing and email support tools
• Friendly, empathetic, and client-focused mindset