We are seeking an experienced and strategic Operations Director to lead and optimize our operational activities within the telecommunications sector. The ideal candidate will bring deep industry knowledge, operational excellence, and a data-driven approach to drive efficiency, improve service delivery, and support business growth. This role plays a critical part in ensuring seamless network operations, customer service, supply chain, and field services across the organization.

• Bachelor’s degree in Business Administration, or related field (Master’s preferred).
• Minimum of 5 years of operations management experience in the BPO telecom industry, with at least 3 years in a director role.
• Proven track record of leading cross-functional teams and managing complex, large-scale operations.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and stakeholder management abilities.

Schedule: Nightshift

Location: Quezon City

#BPO #OperationsDirector #QuezonCity