E-Commerce Customer Service Specialist (Weekends off + Pasig City)

J-K Network Services

₦567.1-850.7K[Monthly]
On-site - Pasig<1 Yr ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

Description

Respond to customer inquiries and resolve their issues via email, phone, or chat.

Assist customers with placing orders, tracking shipments, and processing returns.

Provide product information and recommendations to customers.

Maintain accurate records of customer interactions and transactions.

Meet and exceed customer satisfaction goals and performance metrics.

Requirements

Bachelor's Degree holder

Open for non-bachelors

Experience as a Customer Service answering concerns and inquiries in any of the e-commerce platforms (shoppee, lazada or tiktok)

Experience in health supplements, diet, nutrition, and human anatomy is a plus

Amendable to work on site.


RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)

Initial Interview

Final Interview

Job Offer

 

Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!

Communication SkillsShoppeSales and MarketinglazadaTikTokE-commerce
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Work Location

Ortigas, Pasig, Pasig, Metro Manila, Philippines

Posted on 16 April 2025

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