• Oversee the end-to-end process for disciplinary documentation, including NTEs, NCAs, Performance Improvement Plans (PIPs), and Show-Cause Orders, ensuring accuracy, timeliness, and alignment with company policy.
• Lead the delivery and tracking of Termination Notices and Demand Letters, coordinating with legal and departmental managers as needed.
• Serve as one of the company’s representatives for the company in Department of Labor and Employment (DOLE) hearings, Single-Entry Approach (SENA) mediations, and other labor dispute resolutions, advocating for the company’s position.
• Act as the escalation point for complex employee relations concerns, providing expert guidance on policy interpretation and compliance matters.
• Conduct in-depth investigations into employee complaints or grievances, gathering documentation, interviewing relevant parties, and providing actionable recommendations to management.
• Partner with the Legal team, People and Culture, and department leads to ensure timely, fair, and thorough resolution of investigations, advising on recommended actions.
• Review and analyze performance feedback to maintain consistency and provide strategic support to Team Leads on effective feedback communication and documentation.
• Take an active role in HR planning, including identifying trends in employee relations issues, recommending improvements, and supporting related project initiatives.
  
  

• Respond to escalated employee concerns through email, chat, or calls, and facilitate resolutions.
• Assist in strategic HR planning and employee relations project development.
  
  

• Bachelor’s degree in relevant field. A degree in Human Resources or Psychology major.
  
  

• At least 4 to 5 years of experience as an HR practitioner.
  
  

• Advanced understanding of labor laws and compliance requirements, with proven experience in handling complex labor relations matters.
• Strong communication, negotiation, and problem-solving skills, with the ability to interact effectively at all organizational levels.
• Analytical and detail-oriented, with robust organizational skills and the capacity to manage multiple priorities.
• Self-motivated, able to work independently, and proactive in providing solutions.
• Discretion, patience, and tact in handling confidential and sensitive information.
• Proficient in documentation management, both online and offline, ensuring timely and accurate record-keeping.
  
  

• Cebu based candidates 3x a week in the office; Midshift (1-3PM to 10PM to 12MN)
  
  

Please refer to job description.