IT Technical Support
MESCO, Inc.
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Annual Appraisal
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Time Off & Leave
Sick Leave, Solo Parent Leave, Vacation Leave
- Provide first-level technical support for hardware, software, and network issues
- Respond to service requests via phone, email, or ticketing system
- Troubleshoot and resolve computer system errors, connectivity issues, and application problems
- Install, configure, and upgrade operating systems, software, and IT equipment
- Support and maintain printers, scanners, and other office devices
- Perform routine system maintenance and updates (patching, antivirus checks, backups)
- Assist users with password resets and account access issues
- Monitor and maintain network performance and security
- Log all issues and resolutions in the helpdesk tracking system
- Coordinate with IT team for unresolved or escalating technical concerns
- Provide setup and support for meetings, teleconferencing, and other IT-related activities
- Maintain IT inventory records including hardware, software licenses, and accessories
- Ensure compliance with company IT policies and data security standards
- Prepare and submit regular IT support status reports
Liza Abelgas
RecruiterMESCO, Inc.
Active within three days
Working Location
Mesco Inc., Mesco Building, Reliance St, Pasig, 1603 Metro Manila, Philippines
Posted on 03 December 2025
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MESCO, Inc.
Unfinanced / Angel
101-500 Employees
Manufacturing & Industrial Supplies & Services
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