Helpdesk Associate (Open for fresh graduate +CSR)

J-K Network Services

₦510.7-612.9K[Monthly]
On-site - TaguigNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Company: Established IT Solutions Provider (45+ years in the industry)

Industry: IT / Digital Customer Experience

Location: BGC, Taguig City

Salary: Php 20,000 – Php 24,000

Work Setup: Onsite (Monday to Friday)

Benefits

  • Government-mandated benefits
  • 13th Month Pay
  • HMO
  • Vacation Leave Credits
  • Sick Leave Credits

Job Requirements

  • College undergraduate or graduate (both can apply)
  • At least 18 months experience as a Customer Service Representative (CSR)
  • Experience in Financial, Fraud, Telco, or Banking industries is a plus
  • Ability to attend virtual interviews
  • Willing to work onsite in Taguig

Job Responsibilities

  • Maintain a positive, empathetic, and professional attitude toward customers at all times
  • Respond promptly to customer inquiries
  • Communicate with customers through multiple channels
  • Acknowledge and resolve customer complaints
  • Ensure customer satisfaction by providing professional support

Recruitment Process

  • Initial Interview (Online or Face to Face)
  • Final Interview
  • Job Offer
Customer ServiceSchedulingProblem Solving
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Recruiter_Exec J-K

RecruiterJ-K Network Services

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Working Location

Fort Bonifacio. Fort Bonifacio, Taguig, Metro Manila, Philippines

Posted on 30 September 2025

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