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What you will be doing:

• Manage and maintain existing relationships with key accounts in the supermarket segment to ensure customer satisfaction and retention.
• Identify and target potential merchants in the key segment to drive new business opportunities.
• Develop and implement strategies to drive growth and achieve sales targets.
• Collaborate with cross-functional teams to identify opportunities for new business, create compelling value propositions tailored to merchants, and improve overall customer engagement.
• Analyze market trends and competitor activity to stay ahead of the competition.
• Identify and capitalize on opportunities to upsell and cross-sell financial services and products.
• Drive customer success and satisfaction through proactive communication, issue resolution, and feedback.
• Utilize CRM software to track customer interactions, sales performance, and account activity.
• Travel to key accounts and attend merchant events as needed to build relationships and expand our presence in the market.
• Develop and maintain in-depth knowledge of fintech solutions in the supermarket industry.

What we are looking for:

• Strong relationship management and customer service skills, with the ability to build customer trust at all levels
• Excellent communication and negotiation skills, with the ability to deliver product presentations and demonstrations to merchants
• Analytical skills, with the ability to analyze market trends and identify business opportunities
• Proficiency in CRM software, with experience in tracking customer interactions and sales performance
• Willingness to travel and do field work as needed
• Bachelor's degree in Business Administration, Marketing, or related field
• Proven experience and strong understanding of the fintech and supermarket industries is preferred, but not required.

Please refer to job description.