Logistic Associate - Arbitration (Call Center)
PH Global Jet Express Inc.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Professional Development
Work-Life Balance
Dependent Care
- Responsible for handling claims arising from courier services, including but not limited to goods loss, delays, and damages.
- Review claim documents and evidence provided by customers or platform, ensuring the completeness and accuracy.
- Maintain and manage claims files, ensuring they are achieved and stored according to company standards.
- Track and follow-up the progress of claims processing to the regional claims.
- Compute the delays using the platform the SLA.
- Make fair, reasonable, and enforceable arbitration decision in accordance with the company's claims policy and relevant regulations.
- Facilitate communication between disputants to guide parties toward mutual agreement.
- Handling internal and external communication for claims settlement
Sheilla Recruitment
Recruitment SpecialistPH Global Jet Express Inc.
Active within three days
Working Location
22nd, Robinsons Cyberscape Beta. 27th and 32nd Topaz and, Ruby Rd, Ortigas Center, Pasig, Metro Manila, Philippines
Posted on 22 November 2025
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