Join Alorica – Customer Service Representative (CSR)

Sites:

• Sta. Mesa, Manila
• Ilocos Norte & Ilocos Sur
• Centris, Quezon City – Our newest site opens tomorrow!

Qualifications:

• At least High School graduate (old curriculum)
• Senior High School (SHS) graduate
• College graduate or undergrad
• With or without work experience
• With or without BPO experience
• Available for full-time work
• Willing to work shifting schedules

Salary Package:

Discussed during the interview

Description:

A Customer Service Representative (CSR) is responsible for providing exceptional support to customers of a retail account by answering inquiries, resolving complaints, processing orders, and offering information about products and services. CSRs are the first point of contact between the company and its customers, ensuring a positive experience through effective communication and problem-solving.

This role requires:

• Strong interpersonal skills
• Patience and attention to detail
• Ability to multitask in a fast-paced environment
• Commitment to customer satisfaction

Join Alorica and be part of a global leader in BPO services, where your career growth and development are our priority!