Online Customer Service Representative

Gate.io

$1-1.6K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
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Remote Details

Open CountryRussia

Language RequirementsEnglish | Chinese | Russian

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

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Benefits

  • Employee Recognition and Rewards

    Distributed team, Performance Bonus

  • Perks Benefits

    Pay in Crypto

  • Professional Development

    Learning Budget

  • Time Off & Leave

    Paid Time Off, Paid Holidays, Parental and Family Leave, Paid Illness Leave, Unlimited or Flexible PTO, Government Mandated Leave

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Responsibilities:

  • Providing text-based consulting services to platform users via email and online chat, addressing various issues that arise during the use of the platform;
  • Offering professional consulting support regarding the company's products;
  • Reassuring and assisting clients in difficult situations to enhance service quality and customer satisfaction;
  • If necessary, documenting client inquiries and forwarding their needs to the appropriate departments for product optimization;
  • Informing users about important changes in the system and products;
  • Performing other tasks as assigned by management.
Customer ServiceEnglish
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Eole Z

HRGate.io

Reply 4 Times Today

Posted on 21 July 2025

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