Yempo Operations Coordinator

Operations Coordinator

Yempo

Negotiable

RemoteFresh Graduate/StudentDiplomaFull-time

Remote Details

Open Country：Philippines

Language Requirements：English

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Description

We have an exciting mid-shift, Manila-based opportunity for an Operations Coordinator. Work from home or office-based – you choose!

When you join Yempo, you’ll receive the following fantastic benefits:

Highly competitive salary – paid weekly!
HMO enrollment on commencement
Additional HMO dependents added each year of service
20 vacation days per year; 7 sick days
Annual performance bonuses and incentives
Annual salary reviews and increases
Free cooked rice, snacks and hot drinks
Company polo shirts provided
Fantastic, bright and cheerful open-plan work environment
Prestigious clients and highly professional and friendly co-workers

Our Client

In this position, you will be assigned to a UK-based client that specializes in pressure care solutions. They provide high-quality products, including mattresses, seating, and cushions, designed to prevent pressure ulcers. The client also offers clinical training and consultancy to support healthcare organizations in delivering optimal care. With a strong commitment to quality, they partner with care homes, NHS trusts, and hospices to improve patient outcomes.

As an Operations Coordinator, you will play a crucial role in ensuring smooth procurement, logistics, and administrative functions. You will be responsible for managing stock levels, supplier relationships, tracking deliveries, overseeing internal processes, and ensuring efficient operations across the business. Your work will directly contribute to client’s values, fostering a fast-paced, human-centred, and high-ownership environment.

Your Responsibilities

A Fire Within – “We truly care and love what we do.”

Proactively manage purchasing and procurement, ensuring timely and accurate order processing.
Act as a key point of contact between suppliers and internal teams to maintain seamless operations.
Take pride in delivering exceptional service and problem-solving solutions in logistics and procurement.

Deliberately Urgent – “We make thoughtful decisions quickly and execute with intensity. Our speed sets us apart.”

Run shortage reports and act swiftly to maintain optimal stock levels and ensure timely order fulfilment.
Ensure prompt and accurate order processing, including PO creation, tracking, and supplier follow-ups.
Chase overdue orders and expedite deliveries to avoid disruptions in business operations.

Refreshingly Human – “Enthusiastic and friendly professionals, making working with us easy and enjoyable.”

Maintain positive and effective communication with suppliers, warehouse teams, and internal stakeholders.
Foster strong collaboration with Customer Service, Sales, and Servicing teams to address delivery and product queries.
Support colleagues by managing supplier complaints and quality issues with professionalism and integrity.

Extreme Ownership – “We take final responsibility to deliver results. Our humility drives us to always be better.”

Own and optimise procurement processes for client, ensuring continuous improvements to meet business requirements.
Update systems to maintain accurate procurement and delivery records.
Follow orders through to delivery, ensuring a prompt, efficient, and cost-effective service.
Take responsibility for supplier relationships, reporting accuracy, and inventory control.
Support the servicing and customer service department during staff absences.

We Think Big! – “Boldly creative. Solutions focused. Inspired to excel.”

Continuously seek efficiencies in procurement, logistics, and supplier management.
Utilise data and reporting tools to track procurement performance and suggest improvements.
Manage stock take reports and aged debt reports to drive better business decisions.

Your Background

Essential Criteria

3-4 years of experience in in operations coordination, procurement, or supply chain management.
Strong proficiency in Microsoft Office (Excel, Word, Outlook).
Strong problem-solving and decision-making skills.
Ability to prioritise tasks, work independently, and manage multiple deadlines.
Excellent time management skills, ensuring all tasks are completed accurately and efficiently.
High attention to detail with a strong sense of ownership.
Ability to build positive relationships with internal teams and suppliers.

Desirable Criteria

Certification in Project Management or Procurement (e.g., CIPS Level 3+).
Experience using CRM, Procurement or ERP systems (Pipedrive, OGL.).
Advanced Excel skills (Pivot tables, VLOOKUP, data analysis tools).
Understanding of cost-saving initiatives, supplier negotiations, and GP targets.
Previous experience in managing supplier complaints and product quality issues.
Strong commercial awareness and a strategic approach to procurement.

Disclaimer for salary ranges. Yempo provides an indicative range of salary that we deem relevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate.

Location: Manila
Salary:PHP 47500 - PHP 50000
Number of Vacancies: 1