Order Fulfillment Operations Manager

hotcoin

$2-4K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
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Remote Details

Open CountryChina | Hong Kong | Macau | Malaysia | Singapore | South Korea | Thailand | Vietnam

Language RequirementsChinese

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

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Department: Investment Research Department Responsibilities: Strategic Planning • Define and execute the overall operational strategy for the platform’s copy-trading system, with a core focus on mainstream tokens and high-leverage contracts, designing a differentiated go-to-market approach. Trader Ecosystem Development (Supply-Side Operations) • Identify, recruit, contract, and retain high-quality contract traders, particularly KOLs and community leaders proficient in high-leverage, short-term strategies. • Design and implement incentive programs, ranking systems, and growth plans to continually boost trader engagement and performance. • Maintain ongoing, in-depth communication with traders to gather product feedback and drive feature optimizations. User Growth & Engagement (Demand-Side Operations) • Plan and execute a variety of copy-trading promotional campaigns—such as “Copy-Trading Insurance Plan” and “Contract Challenge Camp”—to increase user adoption, trading volume, and stickiness. • Leverage data analytics to uncover user copy-trading behaviors, optimizing trader displays, recommendation algorithms, and the overall user experience. Content & Community Integration • Collaborate with content and marketing teams to transform top traders’ insights and strategies into premium materials (e.g., market analyses, live trade reviews) and distribute via community channels and social media, reinforcing the platform’s professional brand in high-leverage contract copy trading. Data-Driven Analysis & Review • Establish and maintain a core data monitoring framework for the copy-trading segment—tracking metrics such as trader count, copying user count, daily trading volume and share, user P&L, etc.—and conduct regular retrospectives to inform product and strategy iterations. Qualifications: Required Experience • 1–3 years of operations experience at a cryptocurrency exchange; copy-trading, brokerage, or community operations experience preferred. • Deep hands-on experience in crypto derivatives trading, with a thorough understanding of leverage, margin, liquidation, take-profit/stop-loss mechanisms, and ongoing tracking of mainstream tokens. • Proven track record of building operations frameworks from the ground up or independently leading critical operations projects. Core Competencies • Exceptional operational acumen: ability to independently design and execute growth and engagement initiatives, strong data sensitivity, and results orientation. • Outstanding communication and business development skills: adept at building trust and partnerships with traders and KOLs, with solid negotiation capabilities. • High resilience and self-motivation: able to embrace change and deliver certainty in a fast-paced, uncertain environment. Preferred • Active trading enthusiast or well-connected within trading communities. • Proficiency in data analysis tools, with the ability to identify issues and drive decisions based on data. • In-depth user of copy-trading systems on platforms such as Bitget, MEXC, and Bybit. What We Offer • Competitive compensation package: attractive salary, performance bonuses, and project incentives—your earnings are directly tied to your performance. • Significant growth opportunities: as an early core member of the copy-trading business, you will play a pivotal role in the emergence of a key product vertical, gaining comprehensive skill enhancement and invaluable hands-on experience. • Full autonomy and freedom: we trust your expertise and will empower you to plan and implement your operational strategies, with your ideas directly shaping the business direction. • Flat communication culture and dynamic team: collaborate with seasoned, crypto-passionate professionals in an environment of efficient communication, idea exchange, and shared growth.
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Posted on 21 October 2025

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