Quality Auditing Analyst
Global Strategic
Job Description
Benefits
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Perks Benefits
Company Equipment, Parking Space, Sleeping Quarters
Professional Development
Job Training, Professional Development
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Conduct regular audits to ensure compliance with quality standards.
- Analyze processes and report findings to improve efficiency.
- Collaborate with teams to implement corrective actions.
- Gather and analyze data to identify trends in quality issues.
- Prepare detailed reports and presentations for management reviews. aa
Requirements
- Must possess a Bachelor’s/College Degree in any course
- At least 1 year of audit work experience involving calls, files, and processes. Also, engaged in operations calls for onboarding, training, calibration, performance evaluation, coaching, and data management within the BPO industry.
- Must have excellent verbal, written, and interpersonal communication skills
- Must be customer service-oriented and detail-oriented
- Must be flexible, organized, adaptable, and proficient with Microsoft Office applications
- Must be comfortable working on-site; Night shift
Pamela Henessy Palma
RecruiterGlobal Strategic
More than ten replies today
Working Location
Global Strategic. 12 Lacson St, Bacolod, 6100 Negros Occidental, Philippines
Posted on 17 July 2025
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