Restaurant Supervisor

Kasalo Inihaw At Bulalohan

₦567.9-709.9K[Monthly]
On-site - Mandaluyong3-5 Yrs ExpDiplomaFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay

Description

A Restaurant Supervisor is responsible for overseeing and coordinating all aspects of a restaurant's daily operations to ensure smooth service, high-quality food, and customer satisfaction. They manage staff, handle customer issues, maintain inventory, and enforce food safety regulations. 

Here's a more detailed breakdown of a Restaurant Supervisor's responsibilities:

Core Responsibilities:

  • Staff Management:Hiring, training, scheduling, and supervising staff, including servers, bartenders, hosts, and kitchen staff. 
  • Daily Operations:Overseeing and coordinating front-of-house and back-of-house operations, ensuring efficient service and smooth workflow. 
  • Customer Service:Addressing and resolving customer complaints, ensuring excellent customer service, and promoting a positive dining experience. 
  • Food Quality and Safety:Maintaining food quality standards, enforcing health and safety regulations, and ensuring adherence to food handling guidelines. 
  • Inventory Management:Managing inventory levels, ordering supplies, and ensuring adequate stock for daily operations. 
  • Performance Management:Conducting performance reviews, providing feedback to team members, and addressing any issues or concerns. 
  • Reporting and Analysis:Preparing reports on daily sales, inventory, and staff performance, and analyzing data to identify areas for improvement. 

 Additional Responsibilities:

  • Oversee daily restaurant operations, manage staff, ensure quality standards, and maintain inventory
  • Training:Providing training on food preparation, customer service, and safety procedures. 
  • Problem-Solving:Identifying and resolving issues that arise during daily operations, such as staff shortages, equipment malfunctions, or customer complaints. 
  • Cost Control:Implementing measures to reduce waste and minimize operational costs. 
  • Compliance:Ensuring compliance with all relevant laws, regulations, and policies related to food service and employment. 
  • Communication:Communicating effectively with staff, customers, and management to ensure clear communication and coordination. 
  • Cross-Departmental Coordination:Collaborating with other departments, such as marketing, accounting, and human resources. 

Requirements

  • Educational Qualifications: Diploma in Hospitality Management or related field.
  • Experience Level: 3-5 years of experience in restaurant supervision or management.
  • Skills and Competencies: Strong quality control, operations management, cost management, and inventory management skills. Proficient in computer use and fluent in English.
  • Working Conditions: Fast-paced environment, evening and weekend shifts may be required.
  • Qualities and Traits: Excellent teamwork, strong documentation, and effective written and verbal communication skills.
Quality ControlOperations ManagementRestaurant ManagementCost ManagementComputer LiterateEnglish LanguageInventory ManagementTeamworkDocumentationWritten and Verbal Communication Skills
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Leo Bote

OwnerKasalo Inihaw At Bulalohan

Working Location

Kasalo Inihaw & Bulaluhan. 729 Ballesteros, Mandaluyong, Metro Manila, Philippines

Posted on 20 May 2025

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