Vendor Risk Management Supervisor (Work From Home – Chicago Time)

Full-Time | Equipment Provided

We are looking for a Vendor Risk Management Supervisor to join our team. You will play a key role in overseeing day-to-day operations of analysts supporting third-party risk management (TPRM) activities. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

• Supervise vendor onboarding workflows, ensuring timely outreach, survey completion, and issue resolution.
• Provide guidance and escalation support for vendor risk issues raised by analysts or client leads.
• Perform quality assurance and reconciliation between the TPRM platform and the visualization/reporting system.
• Lead the setup, configuration, and enhancement of system workflows in collaboration with development teams.
• Train and mentor analysts on tools, processes, and vendor engagement best practices.
• Monitor and respond to escalated vendor risk events, ensuring appropriate documentation and mitigation.
• Advise the Director on workflow improvements, staffing needs, and operational efficiencies.
• Coordinate shift coverage and ensure continuity of operations across time zones or rotating schedules.

• Preferably with demonstrated experience in supervision or leading teams
• Preferably with experience in data management and client onboarding
• Preferably with experience in workflow and process related to risk management and data analysis
• Intermediate Excel skills (e.g., VLOOKUP, data reconciliation).
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently

Work Setup:

• Full-time remote position, aligned with Chicago business hours.
• Equipment provided by the company.