Account Specialist
Dempsey Resource Management Inc.
Job Description
- Provides direct, client-facing support for day-to-day account servicing needs
- Ensures smooth and accurate handling of account setup, updates, and maintenance
- Responds to client inquiries and concerns in a timely and professional manner
- Engages proactively with clients to support membership retention and renewals
- Coordinates closely with internal teams to deliver seamless client experience
- Contributes to enhancing client satisfaction and building long-term relationships
- Bachelor’s degree holder / College Graduate.
- At least 1 year of experience in client servicing, preferably in HMO, insurance, or healthcare industries. Open for interested newbies.
- Proven skills in account management, including client relationship building, issue resolution, and retention strategies.
- Strong customer service orientation and problem-solving skills.
- Excellent verbal and written communication skills.
- High attention to detail and strong organizational abilities.
- Proficient in MS Office (Excel, Word, Outlook); experience with CRM systems is a plus.
- Ability to handle multiple accounts and meet deadlines in a fast-paced environment.
- Holds a valid driver’s license and is able to drive as needed for client servicing activities.
- Willing to work on-site
- Others
- Preferably a graduate in Business Administration, Marketing, Healthcare, or related fields.
Aisa Refugia
Dempsey Resource Management Inc.
Reply 9 Times Today
Working Location
Makati. Makati, Metro Manila, Philippines
Posted on 09 June 2025
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