Responsibilities

• Respond promptly to customer inquiries via email, phone, and messaging platforms (primarily in Japanese)
• Prepare quotations, sales reports, and product documentation
• Coordinate with production and logistics teams to ensure timely order fulfillment
• Assist in maintaining customer records and updating CRM systems
• Support sales managers in preparing presentations and marketing materials
• Facilitate smooth communication between Japanese clients and internal departments

Requirements

• Filipino citizen
• Fluency in Japanese (spoken and written) – JLPT N2 or higher preferred
• Proficiency in English (for internal communication and documentation)
• Bachelor’s degree in Business, Marketing, Communications, or related field
• At least 1–2 years of experience in sales support, customer service, or administration (experience in manufacturing or packaging is a plus)
• Strong organizational and multitasking skills
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Professional, proactive, and service-oriented attitude

Salary

Salary is depend on the experience