We are seeking an experienced ServiceNow Delivery Senior Manager to lead project delivery, support pre-sales activities, and manage the growth of the ServiceNow practice. This role is key in driving the successful implementation of ServiceNow solutions, supporting business development efforts in a pre-sales capacity, and leading the team in alignment with strategic objectives for both the ServiceNow practice and broader consulting initiatives. You will also play a critical role in supporting the overall practice lead and broader strategic initiatives.

• Project Delivery
• Business Development
• Practice sub-Lead
• Strategies and Initiatives

• At least 5 years of experience in ServiceNow leadership or delivery roles.
• Proven experience in leading large-scale ServiceNow implementations across multiple industries.
• Strong pre-sales experience, including solution design, scoping, and presentation skills, with the ability to engage with senior stakeholders.
• Demonstrated success in growing and managing a technical practice, with experience in team development and talent management.
• Strong understanding of ServiceNow modules, including ITSM, ITOM, HRSD, GRC, and CSM.
• Experience in consulting business operations in the Philippines is an advantage.
• Excellent leadership, communication, and client engagement skills.
• ServiceNow certifications are a plus