Technical Support Representative
GS1 Philippines
Job Description
Description
- Provide technical assistance and support for incoming queries.
- Document and track issues using ticketing systems.
- Guide customers through problem-solving processes.
- Maintain a high level of customer satisfaction.
- Collaborate with the technical team to resolve complex problems.
Requirements
- Educational Qualifications: Bachelor’s degree in a related field.
- Experience Level: 1-3 years of relevant experience in technical support.
- Skills and Competencies: Proficient in Customer Relationship Management, excellent English language skills, and strong public speaking abilities.
- Working Conditions: Office environment with potential remote work options.
- Qualities and Traits: Strong problem-solving skills, empathy, attention to detail, and effective communication.
Benjamin Borcena
HR OfficerGS1 Philippines
Working Location
GS1 Philippines Building. GS1 Philippines Building, 20 San Rafael St, Pasig, 1603 Metro Manila, Philippines
Posted on 01 July 2025
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