Technical Support Representative
Miranda HR
Job Description
Benefits
Employee Recognition and Rewards
Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance
Professional Development
Job Training
- Provide technical support to customers via phone, email, and chat.
- Diagnose and troubleshoot hardware and software issues.
- Assist in the implementation and configuration of products.
- Educate customers on product features and best practices.
- Document and escalate unresolved issues to higher-level support.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years.
- Skills and Competencies: Strong technical support and troubleshooting abilities.
- Qualities and Traits: Excellent communication and interpersonal skills.
- Responsibilities and Duties: Ability to work independently and in a team environment.
kelvin ostan
HR OfficerMiranda HR
Replied 2 minutes ago
Working Location
Bridgetowne Central Park. H3VP+PQC, Pasig, 1609 Metro Manila, Philippines
Posted on 28 November 2025
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