技術支援代表
Tuesday Square
Remote Details
Open Country：Philippines
Language Requirements：English
Job Description
Benefits
Employee Recognition and Rewards
Incentives, Performance Bonus
Government Mandated Benefits
13th Month Pay, Philhealth, SSS/GSIS
Insurance Health & Wellness
Dental Insurance, Health Insurance, HMO, Health Insurance
Professional Development
Job Training
Time Off & Leave
Sick Leave, Vacation Leave, Paid Time Off, Paid Holidays, Paid Illness Leave
我們正在尋找一位技術支持專員，將在馬尼拉大都會地區開始遠端工作。
技術支持專員的工作是什麼？
技術支持或技術支援是一個客戶服務角色，涉及幫助用戶解決他們技術上的問題：
診斷和修復問題
- 技術支持人員診斷並修復硬體或軟體問題。他們也可能對電腦和網絡進行定期維護。
提供支持
- 技術支持人員通過電話、面對面或在線聊天或電子郵件向用戶提供支持。
記錄互動
- 技術支持人員可能會生成支持票據來記錄他們與用戶的互動。
恢復生產力
- 技術支持人員旨在通過解決可能干擾日常活動的問題來恢復生產力。
Madera Shun Michael
RecruiterTuesday Square
Active within three days
Posted on 12 January 2025
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