The Team Leader is responsible for supervising day-to-day operations and ensuring that the team meets performance targets, productivity standards, and quality expectations. This role will drive team performance, provide guidance, and make sure that operational processes are followed consistently and correctly.

Key Responsibilities:

• Monitor daily performance of team members and ensure targets are met

• Assign tasks, manage schedules, and oversee daily work distribution

• Conduct coaching, feedback sessions, and corrective action when necessary

• Ensure compliance with company SOPs, policies, and safety guidelines

• Collaborate with supervisors and management to improve operational processes

• Prepare regular reports and updates related to productivity and performance

• Support employee engagement and help build a positive work culture

• Coordinate with other departments for smooth workflow and timely task completion

Qualifications:

• At least 1 year experience in a Team Leader, Supervisor, or similar leadership role

• Experience in warehousing/logistics/e-commerce is an advantage

• Strong communication and interpersonal skills

• Excellent problem-solving and decision-making skills

• Able to work with minimal supervision and handle pressure effectively