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Online Customer Service (Chinese-English)
＄1.5-1.8K[Monthly]
Top CompanyRemote1-3 Yrs ExpBachelorFull-time
MEXC
Pelanggan Dalam Talian Bahasa Cina dan Inggeris
MEXC＄1.5-1.8K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
Remote Details
Open Country：Malaysia
Language Requirements：English | Chinese
This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions
Job Description
Benefits
- Allowance
Commuting allowance
- Residential
Rent subsidy
- Bertanggungjawab untuk menerima pertanyaan pengguna melalui alat perkhidmatan pelanggan dalam talian dan menjawab kebimbangan pengguna;
- Memberikan maklum balas yang tepat terhadap masalah yang wujud dalam proses, serta mengumpul dan menyusun masalah;
- Memiliki kepekaan komersial yang tinggi, mampu memahami konsep perniagaan asas setelah menerima latihan, kelebihan bagi mereka yang mempunyai pengetahuan dan pengalaman kewangan;
- Berfikir secara kreatif tentang halangan dalam pengalaman pengguna, menggali keperluan pengguna, serta memudahkan penyelesaian masalah dan pengoptimuman proses;
- Mampu menyesuaikan diri dengan kerja bergilir/kerja malam yang panjang.
Bahasa Inggerisperkhidmatan pelangganMandarinpengetahuan kewanganmenyelesaikan masalahpusat panggilan
Guo Sara
HR ManagerMEXC
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