• Respond to customer inquiries via phone, email, and chat to provide timely solutions.
• Assist customers in navigating the company’s products and services.
• Document customer interactions and issues in the company’s CRM system.
• Collaborate with team members to enhance the overall customer experience.
• Provide feedback on processes and suggest improvements based on customer reactions.

Requirements

• Educational Qualifications: Bachelor’s degree
• Experience Level: No previous experience required; entry-level position.
• Skills and Competencies: Excellent English language proficiency.
• Skills and Competencies: Strong interpersonal and communication skills.
• Qualities and Traits: Customer-focused with a positive attitude.
• Responsibilities and Duties: Ability to handle customer complaints effectively.