• Assist customers with inquiries and provide effective solutions to their issues.
• Handle customer complaints with patience and empathy to ensure a positive experience.
• Maintain detailed records of customer interactions and transactions.
• Provide product and service information to customers as needed.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No experience required; entry-level position
• Skills and Competencies: Proficient in English (verbal and written)
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Basic technical skills for troubleshooting
• Qualities and Traits: Excellent communication skills and a positive attitude