Purpose 

• We are looking for an experienced French-speaking Telemarketer to conduct outbound calls to businesses in France, Belgium, and Luxembourg, promoting IT consulting and ERP solutions. Candidates with prior experience selling systems are highly preferred. 
• You will work closely with the client to refine the sales script, define the ideal target profiles, and set up qualified appointments. 

Outbound and Inbound Calls 

• Conduct outbound calls to businesses in France, Belgium, and Luxembourg to promote ERP and IT consulting solutions. 
• Monitor and respond to emails, phone calls, and chat messages in a timely and professional manner. 

Lead Qualification and Fact-Finding 

• Assist in handling customer inquiries, ensuring timely and effective resolutions. 

Appointment Scheduling 

• Provide general administrative assistance including scheduling, email management, calendar coordination, and document preparation. 
• Schedule and organize meetings, including video calls, and provide reminders and agendas. 

CRM & Data Management 

• Maintain accurate records of interactions, leads, and appointment outcomes using CRM tools. 
• Help manage online systems, platforms, and tools (e.g., CRM, project management software) 

Reporting and Collaboration 

• Meet or exceed agreed weekly activity targets (minimum 8 hours per week, flexible based on agreement). 
• Engage with C-level executives and key stakeholders to introduce the value proposition of ERP solutions. 
• Collaborate with the client to refine sales scripts and define target customer profiles. 
• Provide feedback on market responses and support continuous improvement of outreach strategies. 
• Contribute to strategic planning and script development. 
• Anticipate the needs of the team and offer solutions before problems arise. 
• Assist with various ad-hoc tasks as needed to ensure smooth workflow 
• Fluent in French (spoken and written); proficiency in English is an advantage. 
• Proven experience in B2B telemarketing or outbound sales, ideally in ERP or SaaS environments. 
• Solid understanding of IT consulting and ERP systems (such as SAP, Oracle, Odoo, or Microsoft Dynamics). 
• Prior experience working with French-speaking markets, particularly France, Belgium, and Luxembourg. 
• Strong interpersonal skills and ability to confidently communicate with C-level executives. 
• Proficiency with CRM platforms and strong documentation skills. 
• Excellent communication, negotiation, and organizational skills. 
• Self-motivated, proactive, and capable of working independently in a remote environment. 
• Can work minimum of 20 hours a week 
• Can work on UK- Central European Time (CET-CEST)