Call Center Representative

Lexie Staffing co.

₦490.8-613.5K[月給]
オンサイト - セブ島1年以上3年未満の経験高卒正社員
共有

職務内容

福利厚生

  • 福利厚生

    クリスマスボーナス, 社員ローン, 住宅ローン基金, 有給休暇, 医療給付金, SSS/GSIS

  • 保険健康とウェルネス

    HMO

  • 専門能力開発

    職業訓練

  • 休暇

    出産・育児休暇

  • ワークライフバランス

    フレキシブル時間

続きを読む

We are seeking enthusiastic and customer-focused individuals to join our Sales and Troubleshooting/Technical Support team. The successful candidates will provide high-quality support to customers by handling inquiries, resolving technical issues, and promoting Sirius XM services in a professional and engaging manner.

Responsibilities

  • Handle inbound and outbound customer interactions related to Sirius XM products and services.
  • Provide troubleshooting and technical support for service-related issues.
  • Accurately identify customer needs and offer appropriate solutions or recommendations.
  • Promote and upsell Sirius XM subscription services as part of the customer interaction.
  • Ensure customer satisfaction through effective communication and problem resolution.
  • Follow established call flow processes and quality standards.
  • Participate in training, operations validation, and mock calls to demonstrate readiness for live calls.

Qualifications

  • At least a High School Graduate / Senior High School Graduate.
  • With a minimum of 2 experience and above. In Call center industry
  • Strong verbal and written communication skills (CSVAR: B2 level).
  • Typing speed of 26–30 WPM.
  • Customer service-oriented with good problem-solving skills.
  • Willing to work on shifting schedules and in a fast-paced environment.


カスタマーサービスコールセンター組織スキル対人スキル
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Monique Borlongan

HR OfficerLexie Staffing co.

勤務地

The Link. Cebu IT Park, Jose Maria del Mar St, Brgy Apas, Cebu City, 6000 Cebu, Philippines

掲載日 03 October 2025

Lexie Staffing co.

プレシリーズA

101-500 従業人数

BPO とコールセンター

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Lexie Staffing & Business Consulting Company

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