Company Description

PSO (Manila) Limited Philippine Branch Office, also known as PSO Manila, is part of the Pepper Group, a global credit provider with operations in the UK, Ireland, Europe, Asia, and Australia. PSO Manila serves as a shared service facility for Pepper Money Limited, focusing on Australian and New Zealand residential and consumer lending operations. With over 400 Filipino employees, PSO Manila offers a dynamic and diverse work environment within the financial services industry.

Responsibilities

• Ensure team is provided with the highest level of service within company & required guidelines
• Establish and maintain records including consolidation of information for sales team recoverable expenses
• Assist with the completion of daily tasks (i.e., Indexing, Allocations, Ad-Hoc Reporting, Distribution of
• Communications to our Introducers and pipeline management as needed)
• Responsible in collection and distribution of correspondence / mail
• Respond to Introducers accurately and in a timely manner via phone, email and chat interactions
• Provide administration support to sales team, including IT coordination
• Assist sales team to onboard business partners to new software
• Manage User and Product database
• Attend to ad hoc requests from BDMs and partners
• Be available to conduct outbound phone calls, direct or manage the call to a satisfactory outcome.

Selection Criteria

• Demonstrated experience for a minimum of two (2) years in a similar role
• Excellent English communication skills, both verbal and written
• Positive disposition and can-do attitude
• Excellent attention to details
• Ability to work well with others in a team environment
• Strong organizational and management skills
• Ability to adapt to a fast-paced environment
• Ability to work with minimum supervision

Please refer to job description.