Call Center Agent

Metacom Business Process Outsourcing Solution Inc.

₦406.4-541.9K[Monthly]
On-site - TaguigNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Vacation Leave

Description

  • Respond to customer inquiries via phone, email, or chat.
  • Provide information about products and services.
  • Resolve customer complaints and issues promptly.
  • Maintain accurate records of customer interactions.
  • Meet performance metrics and targets.
  • Collaborate with team members to improve processes.
  • Stay updated on product knowledge and industry trends.

Requirements


  • Educational Qualifications: Bachelor’s Degree required
  • Experience Level: No experience required; training provided
  • Skills and Competencies: Proficiency in English, strong customer service skills, ability to be a team player, excellent problem-solving skills, and familiarity with call center operations
  • Working Conditions: Fast-paced environment; shifts may vary
  • Qualities and Traits: Strong communication skills, empathy, patience, and adaptability
English LanguageCustomer ServiceTeam PlayerProblem SolvingCall Centre
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Jaylo Roselle

HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.

Reply 0 Times Today

Working Location

Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines

Posted on 09 July 2025

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