Call Center Representative
KMDC Employment Services
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Commission, Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Holiday Gifts
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance, HMO
Perks Benefits
Gym Membership, Sleeping Quarters, Training Subsidy
Professional Development
Employee Assistance Program, Job Training
Time Off & Leave
Maternity & Paternity Leave, Parental Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues and complaints with empathy.
- Document interactions in the database efficiently.
Requirements
- Educational Qualifications: At least Senior High School Graduate.
- Experience Level: at least 6mos. of experience in international call center. csr/tsr role.
- Skills and Competencies: Proficient in English language; excellent communication and interpersonal skills.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide information on products/services.
- Working Conditions: Office environment, potential evening shift.
- Qualities and Traits: Patience, and a positive attitude.
Kristen Marie Dela Cruz
RecruiterKMDC Employment Services
Reply Today 2 Times
Working Location
Sitel Building 3. CHJX+GXV, Tarlac City, Tarlac, Philippines
Posted on 14 January 2025
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<50 Employees
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