We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing prompt, accurate, and professional support. This is an excellent opportunity for individuals with 1 year of customer service experience who are eager to grow their careers in a fast-paced and supportive environment.

• Handle customer inquiries via phone, chat, or email
• Resolve issues efficiently while maintaining a positive attitude
• Accurately document interactions and follow up as needed
• Collaborate with teams to escalate and resolve complex cases
• Uphold service standards and deliver an excellent customer experience

Requirements

• 1 year of customer service experience
• Senior High School graduate or equivalent
• Strong communication and problem-solving skills
• Comfortable using computers and support tools
• Flexible, dependable, and customer-focused
• Willing to work on-site in Bridgetowne, Quezon City