Call Center Representative
Crescendo Staffing and Business Consulting Inc.
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Respond promptly and professionally to customer inquiries
- Resolve customer issues with accuracy, empathy, and efficiency
- Maintain thorough knowledge of company products/services
- Process orders, forms, and requests
- Document customer interactions and follow up as needed
- Escalate complex issues to appropriate departments when necessary
- Ensure customer satisfaction and build long-term relationshipsv
Requirements
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong customer service skills, proficiency in English, and familiarity with call center operations.
- Qualities and Traits: Excellent communication skills, patience, and a solution-oriented mindset.
Mark Christian de Guzman
HR OfficerCrescendo Staffing and Business Consulting Inc.
Reply 1 Time Today
Working Location
Ayala North Exchange Tower Two. 111 Salcedo, Legazpi Village, Makati, Kalakhang Maynila, Philippines
Posted on 01 August 2025
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101-500 Employees
Recruitment Firm
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