Call Center Representative

KMDC Employment Services

Urgent
₦541.9-812.8K[Monthly]
On-site - Manila<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Holiday Gifts, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Employee Discount, Gym Membership, Sleeping Quarters, Training Subsidy

  • Professional Development

    Employee Assistance Program, Professional Development

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Description

  • Answer inbound calls and assist customers with inquiries.
  • Provide accurate information regarding products and services.
  • Resolve customer issues efficiently and effectively.
  • Document conversations and maintain records of customer interactions.

Requirements

  • Educational Qualifications: High/Senior High School degree is required.
  • Experience Level: Less than 1 year international call center experience in a csr/tsr role.
  • Skills and Competencies: Proficient in English language, strong communication and listening skills.
  • Responsibilities and Duties: Manage inbound and outbound calls, resolve customer inquiries, and provide excellent service.
  • Working Conditions: Office environment, may require evening shifts.
  • Qualities and Traits: Patient, and able to work under pressure.
English LanguageCustomer Service
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Kristen Marie Dela Cruz

RecruiterKMDC Employment Services

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Working Location

Concentrix San Lazaro Recruitment Site. Ground Floor Vertex One Bldg St, Felix Huertas Rd, Santa Cruz, Manila, 1008, Philippines

Posted on 14 January 2025

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