Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Professional Development
Apprenticeship Program, Diversity Program, Employee Assistance Program, Job Training, Mentorship Program, Professional Development, Scholarship Program
Description
- Provide exceptional customer service over the phone.
- Handle customer inquiries, complaints, and support requests.
- Document interactions and update customer information accurately.
- Collaborate with team members to resolve issues.
- Achieve performance metrics, including call volume and customer satisfaction.
- Maintain up-to-date knowledge of products and services.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Fresh graduates or students seeking entry-level opportunities.
- Skills and Competencies: Proficiency in back office support, exceptional organizational skills, strong work ethic, and fluency in English.
- Working Conditions: Office environment; may require flexible hours.
- Qualities and Traits: Strong interpersonal skills, proactive approach, and adaptability.
Dela Cruz Albert Ezemiel
HR OfficerMetacom Business Process Outsourcing Solution Inc.
High response rate
Working Location
Foundever Philippines - ATC. New Alabang Village, 2 Madrigal Ave, Muntinlupa City, Metro Manila, Philippines
Posted on 17 June 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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